Play responsibly, stay protected
30ok believes gaming should be a source of fun — not a burden. Use our safe gaming tools and guidelines to keep yourself and your loved ones protected.
For adults only
Keeping gaming a source of fun
30ok always places the wellbeing and peace of mind of its players first. Online gaming is a form of entertainment — but if it gets out of control, it can become harmful. We want you to enjoy gaming consciously, safely, and with genuine enjoyment.
Responsible gaming is not just about setting limits — it means staying aware of your situation, making decisions grounded in reality, and seeking help when needed. 30ok will always be by your side on that journey.
Remember: online gaming is only for people aged 21 and above. Allowing minors to use a gaming account is strictly prohibited and is a violation of our terms of service.
Stay in control
30ok gives you the ability to manage your gaming habits on your own terms.
Set deposit limits
Decide how much you will deposit each day, week, or month. Once a limit is set, it cannot be exceeded — it is a simple way to protect your budget.
Time-out feature
Need a break? Use the time-out feature to temporarily pause your account for a set period. You can take a break ranging from 24 hours up to several weeks.
Self-exclusion
If you feel gaming is becoming a problem, choose self-exclusion. This feature lets you suspend your account for an extended period and restrict access to the platform.
Set bet limits
Set a limit on how much you will wager in a session or within a specific period. This keeps you in financial control and protects you from unnecessary losses.
Session time limits
Decide in advance how long each gaming session will last. Once the set time is up, you will automatically receive an alert, helping prevent the habit of spending excessive time playing.
24/7 Support
If you have any concerns or issues, our support team is always ready. Contact us in Bengali directly via live chat or at [email protected].
Signs of problematic gaming
When gaming shifts from fun to addiction, certain clear signs appear. Recognising them early makes it possible to seek help in time.
Emotional and behavioural signs
- Feeling restless or irritable without gaming
- A tendency to place more bets to chase losses
- Hiding gaming from family or friends
- Repeatedly trying to stop gaming but failing
Financial and social signs
- Cutting back on essential expenses to fund gaming
- Gaming with borrowed or loaned money
- Neglecting work, studies, or family
- Strained relationships with friends and relatives
If even one of these signs appears in you, seek help without delay. Remember, asking for help is not a sign of weakness — it is proof of courage.
How to set limits
After logging in to your 30ok account, you can easily access the safety tools.
Log in to your account
Go to the 30ok login page and sign in with your username and password.
Go to Account Settings
Click the profile icon at the top right and open the "Security Settings" or "Responsible Gaming" section.
Choose the limit you prefer
Select whichever suits your needs — deposit limit, session time, bet limit, or time-out.
Set the amount and duration
Enter the figures and time period that work for you and save the change. The limit will take effect immediately.
Contact support if needed
If you have trouble setting things up yourself, or if you want self-exclusion, let us know via live chat or at [email protected].
Confirming 21+ is essential
30ok's services are for people aged 21 and above only. We are firmly committed to keeping minors away from gaming.
Verification at registration
Providing age verification details when creating an account is mandatory. Providing false information may result in account cancellation.
Family protection
Prevent younger members of your household from accessing your device. Never share your account password.
Minors are prohibited
Anyone who allows a minor to participate in gaming is in direct violation of our policy. Please report such incidents.
Budget and financial control
Having a financial plan is essential to enjoying gaming as entertainment. The minimum deposit at 30ok is ৳200 and the minimum withdrawal is ৳800 — these limits give you the option to game on a small budget.
Some helpful tips to keep in mind:
- Set a separate budget for gaming — never take from your day-to-day expenses.
- Make a habit of withdrawing your winnings promptly.
- Do not place extra bets to chase losses — that is the first step toward trouble.
- Avoid gaming on days when you are under financial pressure.
- See gaming as entertainment, not as a source of income.
- Check your bKash, Nagad, or Rocket transaction history regularly.
Do not hesitate to ask for help
If you or someone close to you is struggling because of gaming, you do not have to face it alone. The 30ok support team is always here for you.
Live Chat Support
Talk to us directly via live chat on the site. Our trained support team is ready to help in Bengali, 24 hours a day, 7 days a week.
Contact by email
If you would like confidential assistance, email us at [email protected]. We respond in both Bengali and English.
Your privacy is protected
All requests related to responsible gaming are handled with complete confidentiality. No one will know about your self-exclusion or time-out request — only you and the 30ok support team.
Responsible gaming FAQ
Below are answers to frequently asked questions about responsible gaming.
Enjoy 30ok safely
Play responsibly and keep gaming as a source of fun. Browse our FAQ to learn more or jump straight into the games.